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Facebook does not offer a 24/7 live customer support line. Any phone number listed (like 650‑543‑4800) leads only to a recorded message, not to a live agent. Here’s what you should know:
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📞 Commonly cited Facebook/Meta phone numbers:
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650‑543‑4800 – the most frequently mentioned “customer service” number, but it connects to Meta’s corporate directory and plays a recorded message directing you to the online Help Center.
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Other numbers sometimes listed:
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+353 1 531 553 0588 (Ireland)
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+44 20 3386 6000 (UK)
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HQ Switchboards: (650) 308‑7300 and (650) 853‑1300 .
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☎️ How phone support actually works:
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These numbers typically do not connect you with a live representative; they’re automated or redirect you to the Help Center.
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Meta officially states they don’t provide phone support, directing users instead to their self-serve Help Center and online support forms .
🛠️ Real ways to get support:
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Facebook Help Center (via web or app):
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Log in, go to Help & Support → Help Center, or
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Choose Report a Problem within the app.
Responses can take 48–72 hours, and in select cases (e.g., business/ads accounts), you may be offered a live chat via Messenger.
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Business/Ads accounts may have access to live-chat support through the Facebook Business Help Center.
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Email contacts (often shared by callers):
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support@fb.com – a general support inbox
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Other addresses like legal@fb.com, records@fb.com, etc., noted in user-shared logs.
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✅ Quick summary:
| Method | Availability | Notes |
|---|---|---|
| 📞 Phone (650‑543‑4800) | 24/7, automated | No live agent |
| 💬 Live chat | Business/ads only | Via Help Center |
| 🧰 Help Center app/web | 24/7 self-serve | Best route for personal accounts |
| 📧 support@fb.com | Email support | Only occasional replies |
🔍 Recommendation:
For personal account issues, your best bet is:
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Use Help Center in app or browser.
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If eligible (e.g., ad account), try live chat.
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Optionally email support@fb.com.
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Be prepared to wait—responses take time.
🔹 If you’re having trouble logging in (e.g., hacked account), specific recovery forms are available instead of phone support.
Bottom line: There is no 24/7 live phone support at Facebook/Meta. The widely-circulated number (650‑543‑4800) is automated only.
